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Mercury sold its first
policy when its founder and current CEO, Mr.
Joseph was exactly 40 years old. The eldest
son of a restaurateur, George Joseph was
born in 1921 and grew up in West Virginia.
During World War II, he served in the Air
Force as a B-17 navigator, flying some 50
missions. Afterwards, he attended Harvard on
the GI Bill, graduating in 1949 with a
degree in mathematics and physics.
That same
year, Mr. Joseph moved to Los Angeles, where
he embarked on a career in insurance. By
day, he worked for Occidental Life, as a
systems analyst and later as a salesman. By
night, he sold life insurance door-to-door.
In 1954, he left Occidental to open his own
agency. He offered life insurance and
eventually property and casualty lines,
earning CPCU and CLU designations along the
way.
By the late 50's, Mr. Joseph had grown
unhappy with the way property/casualty
insurers marketed private passenger auto
business. "Some companies restricted
acceptance to preferred risks only; some
only wrote standard risks; and others, only
non-standard risks. It wasn't like life
insurance, which had a slot for almost every
risk," he explains.
Mr. Joseph decided to fill the void.
Convinced that, "Whatever you can conceive,
you can achieve," he set out to form a
company that would write all risks. Even
risks---young people, the temporarily
unemployed, new residents--that other
insurers avoided like a monk shuns Las
Vegas.
In April, 1962, after two years of planning,
Mercury came to life. Mr. Joseph named the
Company after the Roman god of commerce and
good fortune. As the winged messenger of the
gods, it is Mercury who offers guidance to
travelers and restores peace and prosperity.
With more complex classifications and
careful screening practices than its
competitors, Mercury brought a level of
attentiveness to underwriting that was
rarely seen. "At the time, what Mr. Joseph
did was revolutionary," says Charles
McClung, a founding board member who once
sold insurance with Mr. Joseph.
Under Mr. Joseph's tutelage, Mercury has
enjoyed one of the fastest growth rates in
the industry. It is also one of the most
consistently profitable, ending 2004 with
written premiums of $2.6 billion, and assets
of $3.0 billion. Over the years, Mercury and
Mr. Joseph have garnered a slew of accolades
from the industry and media alike.
"Anyone in the industry will tell you they
have the utmost respect for Mr. Joseph,"
says Policy Service Manager Gretchen Kronman,
who, at 38 years with the Company, is its
longest-serving employee. "His commitment to
the industry, Mercury, and our agents has
been tremendous." George Joseph is very,
very smart," said California Assemblyman Tom
Calderon at Mercury's most recent agents'
contingency luncheon in California. "He
really knows insurance issues."
At the same vent, agent Dave Smith of South
Shores Insurance Agency in Huntington Beach,
California was called to the podium to
accept a hefty bonus check from Mr. Joseph.
But it wasn't the surprise bonus that bowled
him over. "I've always wanted to shake
George Joseph's hand," he gushed moments
afterward. "It was the dream of a lifetime."
Forbes Magazine has called Mercury "one of
the best managed property and casualty
insurers anywhere in the country," Mr.
Joseph one of "America's Most Powerful
People," and has put Mercury on their "Best
Big Companies" list for four years running.
The company earned the prestigious "AA"
(Very Strong) rating from Standard & Poor's
(S&P), the leading provider of independent
financial analysis on companies. S&P noted
Mercury's "extremely strong operating
history, ...deep and experienced management
team, ... and disciplined underwriting and
claims."
Going forward, S&P "sees nothing that will
threaten Mercury's business position.
...Good service and efficient operations ...
shield Mercury from companies trying to
compete on service."
Now 80, Mr. Joseph has handed over the
day-to-day reins to President and COO Gabe
Tirador. Nevertheless, he remains an active
CEO, keeping an especially watchful eye on
strategic and legislative issues. He also
manages to stay physically active, hitting
the tennis court at least three times a
week.
What's in store for Mercury in the next 40
years? Mr. Joseph envisions "a $20 billion
company in 30 states." Notes Gretchen, "He
hasn't been wrong very many times."
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